Dentist Equipment Repair in NZ
Dentec’s team of qualified service technicians offers preventative maintenance services across our full range of surgery equipment. We offer comprehensive equipment assessment and complete customer service for your peace of mind.
Servicing the unique needs of dental and medical professionals
Our quality range of equipment is supported by our network of qualified distributors and fully trained service technicians across the Australasian region. The expertise of our in-house technicians is backed by our commitment to excellent customer service with a focus on innovative solutions to breakdown emergencies and short lead times.
We keep your dental practice fully functional with our dentist equipment repair services. To keep you covered, we have a support network of highly qualified technicians who can respond to any need – from equipment maintenance to service appointments.
As a primary service provider in the maintenance and repair of dental equipment, we take care of your equipment repair needs, so you can focus on what makes you money.
Complete customer care for dental and medical professionals
Our experienced service team consists of industry-trained technicians, including licensed electricians, electronic technicians, pneumatic technicians, licensed plumbers and licensed X-ray service technicians.
We offer a wide range of products to service the entire operational needs of dental, medical and specialist healthcare practitioners. Our comprehensive after sales service is an endorsement of the quality of this product range.
We provide complete after sale service and support. If you should require repairs, dental equipment service or professional advice, Dentec is here to help!
Breakdowns and emergencies
Our dental equipment maintenance and repair solutions include emergency services. With highly qualified technicians and professional service management, we specialise in solving unexpected problems. For your complete assurance, we always place emergencies ahead of routine service appointments.
Our capacity to respond to every emergency with a high level of professionalism is driven by the capability and efficiency of our service team. So you can rely on us to ensure your equipment is operational as quickly as possible.
Our commitment to you – on time everytime.
Complete site assessment
A simple assessment of your organisation’s equipment helps our service team better meet your operatory needs. We offer a comprehensive site assessment that includes a review of:
• equipment make/model/age
• equipment quality
• location and user
• equipment service history
• service/maintenance contact
• review and advise on daily upkeep of equipment
• Q & A
Contact us to find out how our customer service is designed to exceed your expectations.
Handpiece Repair Department
We understand that your equipment is a vital component for an effective practice. To ensure your equipment is repaired and returned to you with minimal delay, we have a permanent team of skilled and fully trained dental equipment technicians in our handpiece repair department. We are authorised to service and have access to genuine parts for all major makes of handpieces.
Our trained technicians will assess your handpieces within 24 hours of receiving them. We will contact you with a quote for repair if requested, and advise on what action is deemed necessary.
In normal circumstances, we will endeavor to return your fully repaired handpiece within two to three working days.
We are fully equipped to offer workshop repairs for your equipment where on-site service and repair is not considered possible or efficient.
We have the expertise, facilities and a well-stocked genuine parts store to conduct major overhauls of equipment with ease and efficiency.
Customer satisfaction and dedicated aftersales services are two of the building blocks of our business and our reputation. Throughout New Zealand, we have a network of qualified distributors and fully trained dental equipment technicians to back our work and equipment.
Owners of dental practices choose us because we offer peace of mind. From installation to servicing, our team works to give you the support you need and exceed expectations.
Our customer care team and technicians are always ready to help with your problems. Our support staff is composed of licensed pneumatic technicians, electricians, x-ray service technicians, plumbers and electronic technicians. Certified, dedicated and available for quick dispatch, our team ensures your dental equipment is repaired as quickly as possible. To let you know exactly how far your technician is, our entire fleet vehicle is tracked by GPS. When it comes to dental equipment maintenance and emergency service, Dentec’s support team is second to none.
Service & Validation
Our trained and qualified service technicians specialise in the service and validation of sterilisers and washer disinfectors. Our service team conducts both on-site and workshop services, providing units on loan to ensure your practice avoids costly downtime during the process. We keep all steriliser service records on file for future practice audits and accreditations and you will be issued with validation and performance qualification reports on service completion.